• Voice services
  • International telephone numbers
  • Intelligent network numbers: 900, 901, 902
  • Premium services: 803, 806, 807, 905 lines
  • IP Telephony
  • Call recording
  • Virtual geographic numbers
  • Multiconference
• SMS Services
• Fax
• TPV charging services
• Control Panel
• Virtual ACD

 

International telephone numbers

Masvoz offers the possibility to activate voice lines in more than 50 countries without its presence in each of the countries.

Through this kind of telephone numbers, the company will have contact numbers in every country and will receive the phone calls in the Customer Service Center, because Masvoz is responsible for managing the international telephone calls routing and sending them where you say, guaranteeing the quality of communication.

The kind of service available depends of the country where you like to activate the line:

• Toll Free Number: free lines (equivalent to national 900 codes)
• Shared Cost: lines of shared cost (equivalent to national 901 codes)
• National Rate: corporate lines (equivalent to national 902 codes)
• Geographic: geographic numbers (equivalent to national 91, 93... numbers)
• Domestic Premium Rate Services: additional rating lines (equivalent to national 80Y codes)

Look up the countries list and available numbers here.

Functionalities

When contracting an international telephone number you will receive an access user to the Control Panel, through it you can manage on-line the configuration of the lines, see statistical and detailed information of received phone calls and using advanced functionalities the Masvoz platform offers, such as virtual IRV, call recording, agents virtual system, etc.

Main advantages

• Through international codes you achieve presence in several countries at a minimum cost. Internationalization will increase sales and will diversify your business.
• Moreover, if you have your own customer service numbers for each country, the image of your company will be improved and you will generate more confidence among your clients.
• Thanks to Control Panel you can manage the configuration of your lines at real time, in an autonomous and completely flexible way. This useful tool is accessible from any PC with Internet connexion and it is always operating (24x7).
• If you unify the management of your international numbers in Masvoz as the only provider, you will improve your eficiency and reduce your administrative costs.
• The launching of the service does not need any investment on systems or additional telephone equipment.

International telephone numbers availables