Intelligent Network Numbers (900, 901, 902 lines)
Intelligent Network Numbers (INN) or 900, 901 and 902 lines, allow you efficiently managing entering calls of your company with only one national telephone number, improving customer service and optimizing call centers performance.
There are three types of commercial codes, according who takes on the call cost:
|
Code |
Who takes on all costs |
Cost for the person calling |
|
Connection fee |
Cost per minute (day) |
Cost per minute (night) |
|
900 |
The receiver |
0 € |
0 € |
0 € |
|
901 |
Divided between receiver of the call and the person calling |
0,0416 € |
0,0337 € / minut |
0,0201 € / minut |
|
902 |
The person calling |
0,0928 € |
0,0719 € / minut |
0,0421 € / mi |
Functionalities
When contracting a 900 / 901 / 902 line, you will receive an access user Control Panel, through it you can apply all advanced functionalities of the masvoz platform to your lines.
Main advantages
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Having only one national number of customer service improves the company’s image. Moreover, it simplifies communication and it is also easier for the client to remember the number to dial.
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Because it is not a geographic number assigned to a province, the company can maintain the number indefinitely, even in the case of changing the registered office.
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Thanks to Control Panel you can manage configuration of your lines in real time, in an autonomous way and with total flexibility. This useful tool is accessible from any PC with Internet connection and is always operating (24 x 7).
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The 900 / 901 / 902 lines allows attending great simultaneous volume of entering calls.
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The launching of the service is very quick and does not need any investment in systems or additional telephone equipment.
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In the case you already have a 900 / 901 /902 line with another operator you can request portability to Masvoz at no cost and start getting the most of the advantages of our services.
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