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In Masvoz we bet for innovation, developing useful and easy to use solutions that open companies the following possibilities:
- Communicating with clients through several channels: voice calls, video, SMS, fax...
- Having statistical and real time information of maintained contacts.
- Comprehensively managing all services, autonomously and on-line, thanks to the advanced and intuitive Control Panel.
- Integrating the information to the rest of data bases and managing tools of the organization (CRM, ERP...).
- Managing and controlling the activity of agents through a complete monitorized system (Virtual ACD)
- Charging with credit card (TPV) sales carried out by telephone, catalogue or Internet.
Voice services
Our wide voice services portfolio is offered for any kind of telephone numbers: geographic, Intelligent Network ...
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SMS Services
Using SMS messages for communications with clients, distributors, employees... allows interacting with them ...
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Fax
Masvoz fax services enable you sending and receiving faxes per e-mail, eliminating purchasing costs for fax ...
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TPV charging services
Masvoz has different (TPV) charging solutions for credit cards; through them you can charge the sales you have made ...
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Control Panel
When contracting any numbering with Masvoz (geographic, Intelligent Network Number or international), you will ...
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Virtual ACD
The Masvoz’s Virtual ACD offers the Customer Service Centers all advantages of having a complete call ...
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